Nestlé POLO Consumer Offer

  1. The terms and conditions apply to the “Nestle POLO Offer” (thereinafter referred a Program) for voluntary participation of consumers purchasing the pack of Nestle POLO Rs. 5 pack 12g and POLO Rs. 10 pack 24g – Mint flavor (hereinafter referred to as “Program Pack”) sponsored by Nestlé India Limited and conducted & managed by PREMIER SALES PROMOTIONS PRIVATE LIMITED (“BigCity Promotions") (hereinafter referred to as “Organizer”) wherein consumer can get a chance to win Myntra voucher of Rs. 500/- (Rupees Five Hundred) on a purchase of Nestle Polo Rs. 5 pack 12g or Rs. 1000/- (Rupees One Thousand) on a purchase of Nestle Polo Rs. 10 pack 24g – Mint flavor and can apply on Myntra.com by complying with terms and conditions set out herein.
  2. The consumer is required to find the 10-digit lot no. mentioned on the Program Pack.
  3. This Program is valid only in India except for the state of Tamil Nadu. The Program is valid for the citizens of India (except the employees and family members of the Organizer and Nestle India Limited, their associate companies, their joint venture partners, its co-packers, their distributors, their agents, their advertising and Program agencies and their auditors.)
  4. Consumers participating or seeking to participate in the Program shall individually be referred to as "Participant" and collectively as "Participants”.
  5. Participation in this Program is purely voluntary and optional. This Program is not valid in conjunction with any other Program. Products also available without this Program. By participating in this Program, each participant is deemed to have accepted these terms and conditions.
  6. This Program is being conducted by the Organizer and sponsored by Nestlé India Limited during the Program Period defined hereinafter.
  7. Participation is voluntarily. A participant who sends the correct Lot. No. as mentioned on program pack, between 20th November 2022 and 19th December 2022 (hereinafter referred to as the “Program Period”), will be eligible to participate in the program and will get a chance to win Myntra voucher of Rs. 500/- (Rupees Five Hundred) on a purchase of Nestle Polo Rs. 5 pack 12g or Rs. 1000/- (Rupees One Thousand) on a purchase of Nestle Polo Rs. 10 pack 24g – Mint flavor. Any participation before or after the Program period described above, will be summarily rejected.
  8. How to Redeem

Find 10 character alphanumeric Lot no. on the Program pack.

To register, SMS PL 10 character alpha numeric Lot. No. to 9902391200.

For the program period as described above, 70 winners per day will win Rs, 500 Myntra voucher on Rs. 5 pack 12g and 30 winners per day will win Rs. 1000 Myntra voucher on Rs. 10 pack 24g – Mint flavor, basis the participation (valid entries) in the program on the previous day with help of an external auditor through a randomizer. Invalid Entries shall be eliminated while Organizers will select 70 winners from participation on a purchase of Nestle Polo Rs. 5 pack 12g and 30 winners from participation on a purchase of Nestle Polo Rs. 10 pack 24g – Mint flavor out of the valid entries through a randomizer system. All valid entries registered with Organizer’s system between 00:00:01 hours to 23:59:59 hours on a given day during this program period, shall be considered, and randomizer will be applied on next working day with help of an external auditor to select 70 winners from participation on a purchase of Nestle Polo Rs. 5 pack 12g and 30 winners from participation on a purchase of Nestle Polo Rs. 10 pack 24g – Mint flavor.

  1. Entries would be valid if:
  2. Message is sent in correct format. (Accepted Format is “SMS PL 10 character alpha numeric lot number on 9902391200”)
  3. Entries to be received during the Program period defined above.
  4. Participation received from a mobile number registered in Tamil Nadu would be rejected.
  5. An entry from a mobile number participating for more than 2 times during the program period, would be automatically rejected.
  6. A winning mobile number participating again anytime during the program period would automatically be rejected.
  7. Randomizer system is a proprietary product which is coded in software system based on the program logic. For Myntra voucher, during the program period, it randomly selects 70 winners of Rs. 5 pack 12g and 30 winners of Rs. 10 pack 24g – Mint flavor from the valid participation, between 00:00:01 hours to 23:59:59 hours on a given day during this program period, and randomizer will be applied on next working day with help of an external auditor to select the winners.
  8. Organizer will send an SMS to the winners, and the SMS will contain/consist of the e-voucher unique number on the winner’s mobile number (from which the participant participated).
  9. Winner should follow the below steps to redeem the voucher-
  10. Visit Myntra app or website
  11. Go to your profile and select Myntra Credit
  12. Click on add Gift Card and enter the card number & PIN provided
  13. Select add to account
  14. Myntra Gift Card will be added to the account
  15. Click on Gift card/Myntra Credit at the time of payment to redeem
  16. Validity of voucher code is till 31/01/2023 irrespective of when the SMS was received for program period 
  17. In the event, on a given day, the entries to the program are less than 70 winners of Rs. 5 pack 12g and 30 winners of Rs. 10 pack 24g – Mint flavor, during the program period, all valid entries shall be considered as winners.
  18. In case of cancelation/refund/exchange, the voucher amount will not be refunded. There will be no cash refunded in lieu of this voucher. The voucher amount is reversed only in case of order cancelation by Myntra team due to any operational/tech issue.
  19. The "How to Redeem" instructions mentioned on the Program Product (POLO Rs. 5 pack 12g and POLO Rs. 10 pack 24g – Mint flavor) forms a part of these Terms & Conditions.
  20. The Myntra voucher code cannot be redeemed after the expiry of the voucher code validity which is mentioned above. The participant by participating in the Program agree to waive off right of redemption post the date of expiry of Myntra voucher validity.
  21. In case of any conflict between terms and conditions printed on the pack/insert/voucher and these Terms and Conditions on www.bigwinoffer.com   website, the terms and conditions provided on www.bigwinoffer.com website shall prevail.
  22. Myntra voucher Code Program as part of this Program is non-transferrable, non-refundable; and no physical cash payment will be made in lieu of this. At any stage, Nestlé India Limited, and/or Organizer reserve their right to call upon the Participant to submit any document for verification of identity as per its sole discretion.
  23. Nestlé India Limited and / or Organizer will not be liable for any delay in actual redemption under this Program reflecting in the customers’ account.
  24. Organizer and Nestlé India Limited will not be responsible for any loss or damage to the Code due to wrong opening of the Program pack.
  25. Nestlé India will not be liable for complaints regarding quality and/or availability of the merchandise on Myntra website.
  26. Under this Program, the vouchers are being offered directly by the Organizer. Nestlé India Limited is not responsible either directly or indirectly with respect to any matter pertaining to this Voucher and the prize/s offered with this Voucher.
  27. Any complaints or queries pertaining to the Program would have to be taken up directly with the Organizer for their support. In case of any query, please write to feedback@bigcity.in or call on 08040554818. Concierge Lines are open only from Monday to Friday between 10:30 am to 5:30 pm and are closed on weekends /public holidays including bank holidays.
  28. At any time, the Organizer and/or Nestlé India Limited reserves the right to update and/or amend all or any of these terms without further notice.
  29. Nestlé India Limited and/or Organizer reserves the right to cancel, change or substitute Program at any time without any prior notice.
  30. The Participant/s undertake and irrevocably and unconditionally permit Nestlé India Limited and/or the Organizers to cover the Program through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
  31. The winners must, at the request of Nestlé India Limited and/or the Organizers participate in all Program related activities (such as publicity and photography) surrounding the winning of the Prizes, free of charge, and they consent to the Organizers using their name and image in the Program material.
  32. All rights, title and interest, including but not limited to the Intellectual Property Rights, in the Program material(s) and in any and all responses received shall vest with Nestlé India Limited and or its partners respectively. Nestlé India Limited or any person or entity permitted by Nestlé India Limited in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future Program, marketing, publicity and any other purpose, without any permission and or payment to the Participant.
  33. All material submitted in connection with the Program (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to Nestlé India Limited upon submission and become the property of Nestlé India Limited exclusively. Nestlé India Limited may use the material in any medium in any reasonable manner it sees fit. Copyright in any such material remains the sole property of Nestlé India Limited.
  34. By participating in the Program, Participant(s) confirms to waive the applicability of rules and regulations of the National Do Not Call Registry (hereinafter referred to as “DND”) and agree and give their consent to be contacted by Nestlé India Limited and/or the Organizers for the purposes of this Program In case the customer finds a Program pack without code and files a complaint for the same or approaches the company with this complaint. In that case, Nestlé India Limited and/or the Organizers liability would be limited to providing the complainant with a new program Code to enable him to participate in the Program as per these Terms and Conditions. The Participant cannot demand any monetary or other compensation for the same.
  35. Organizer/ Nestlé India Limited accept no responsibility for any tax implications that may arise from the Program. Participants will have to bear incidental costs, if any, that may arise for redemption of the prize
  36. The Program is being conducted under the supervision of independent auditors.
  37. Nestlé India Limited and/or Organizers shall not be responsible for any loss, injury or any other liability arising out of the Program or due to participation by any person in the Program.
  38. Nestlé India Limited and/or Organizers shall not be responsible for downtime on the services, caused due to technicalities (like failure of hardware equipment, configuration issue, network congestion), or due to decisions/changes in regulations that are carried out by TRAI, RBI, DoT or any other regulatory body.
  39. Participant agrees that use of this Program is at his/her sole risk. Nestlé India Limited and/or the Organizer, their affiliates, and their officers, directors, employees, and agents disclaim all warranties, express or implied, including without limitation any warranty of merchantability, availability, and fitness for a particular purpose or non-infringement.
  40. The Organizers and /or Nestlé India Limited shall not be liable to perform any of its/their respective obligations under the Program or in respect of the Gift Card Code Value where it is unable to do so as a result of circumstances beyond its/their control in the nature of fire, explosions, natural calamities, state emergency, riots, or any other force majeure condition, etc., and shall not be liable to compensate the Participant in these circumstances. The Organizers and/or Nestlé India Limited shall not be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Program due to any government restrictions.
  41. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of the Organizers and Nestlé India Limited.
  42. If a Participant is dissatisfied with the Program or the Program rules and/or any content or any requirements of the Program form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Program.
  43. The Organizers and Nestlé India Limited shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained, as a result of participation in the Program.
  44. By entering the Program, the Participant hereby releases from and agrees to indemnify the Organizers and Nestlé India from and against all liability, cost, loss or expense arising out of participation in the Program including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.
  45. The Participant shall be solely responsible for any consequences which may arise due to his/her participation in the Program by conducting an illegal act. Participant also undertakes to indemnify Nestlé India Limited/the Organizers and/or their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by the Organizers and/or Nestlé India Limited on account of such act on the part of the Participant.
  46. In consideration of the Organizers and Nestle India Limited allowing the Participant/s to take part in the Program, to the maximum extent permitted by law, the Participant/s waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against the Organizers and/or Nestlé India Limited, their respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the Program.
  47. Nestlé India or its Organizers shall not be liable to perform any of its/their respective obligations under the Program or in respect of the prize where it is unable to do so as a result of circumstances beyond its/their control in the nature of fire, explosions, natural calamities, state emergency, riots, explosion, strike, casualty or accident, epidemic including but not limited to virus infestation like COVID -19, cyclone, flood, drought or any other Force Majeure condition, etc., and shall not be liable to compensate the Participant in these circumstances
  48. The terms and condition of this Program shall be governed by Indian Laws. The Courts at Delhi shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Program.
  49. Any costs associated with entering the Program, including but not limited to accessing the Program website, SMS charges to enter into the Program, Call Charges, or Data Charges are the responsibility of each Participant. The Participant may be charged by their respective telecom operator as per their nominated tariff plan.
  50. The terms and conditions for Myntra website along with standard FAQs are available on https://www.myntra.com/faqs
  51. The participant agrees to be bound by the terms, including in particular those relating to the collection, retention, use and sharing of personal data; and the participant confirms that he/ she has gone through Nestlé’s Privacy Policy – www.nestle.in/info/privacypolicy and that he/ she has no objection in collection or processing of their data according to the manner carved out in the privacy policy.
  52. The personal data of Participants as collected by Nestlé India’s associates/partners or affiliates, or the agency shall pass personal data to Nestlé India. Such personal data shall be administered and treated as per Nestlé India’s privacy and data collection guidelines. Such data collected and retained may be used by Nestlé India and or its related associates/partners/ affiliates for marketing, internal study, and data analysis purposes.
  53. Nestlé India encourages Participants to read the privacy notice of any such company before sharing personal data. If Participant does not want his / her personal data to be collected by or shared with a company other than Nestlé India, Participant can always choose not to participate in such activity. If Participant do opt-in to communications from such a company, remember that Participant always have the right to opt-out and Participant would need to contact that company directly to do so.
  54. If Participant has any questions or comments regarding this Privacy Notice or Nestlé’s personal data collection practices, please contact by sending an email Generic.INDataPrivacy01@IN.Nestlé.com
  55. Nestlé India Limited and the Agency shall not be responsible for (including but not limited to):
  56. For any SPAM generated messages
  57. For the Operator Code not being displayed on the user's mobile phones
  58. For any SMS message delivery failures
  59. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason
  60. If the participant has registered himself to the DND of the telecom provider/ the participant has registered with National Do Not Call Registry/ Participant has specifically requested for not receiving messages for the specific campaign
  61. Other conditions beyond its reasonable control
  62. By participating in the Program, each participant agrees to hold harmless Nestlé India and its affiliates, directors, officers, employees and agents, as well as all others associated with the development and execution of this Program, from and against any and all liability with respect to or in any way arising from this Program, the awarding and use, misuse or possession of the prize, including liability for personal injury, except where prohibited or limited by law.
  63. Nestlé India reserves the right to change the terms and conditions of this Program and to alter or terminate the Program at any time without prior notice.
  64. Nestlé India/Agency shall not be liable for any failure to comply with its obligations mentioned herein, caused by any pandemic, epidemic, weather conditions, fire, flood, hurricane, strike, war, riots, political unrest, civil commotion, terrorist attacks, or any other event amounting to Force Majeure and beyond their control.
  65. The Program is applicable only for participants residing in India
  66. The Program is not available where prohibited by any law. All relevant national and local laws apply. All disputes to be settled within the jurisdiction of the Courts in Delhi only.
  67. By participating in the Program, each participant specifically accepts as follows (a) that he/she has fully read and understood all the terms and conditions and be unconditionally bound by them b) that he/she satisfies the eligibility requirements under these rules c) that he/she unconditionally accepts the winner so selected d) that he/she shall honour all decisions of Nestle India with regard to the Program and its interpretation and not challenge them (e) to comply with all Central, State, Local Laws and Regulations.




  1. This offer entitles the customer to a Myntra E-Gift Card worth Rs. 500 or Rs. 1000.

  2. Myntra E- Gift Card is issued by Qwikcilver Solutions Pvt. Ltd. which is a private limited company incorporated under the laws of India and is authorized by the Reserve Bank of India ("RBI") to issue such Gift Cards.

  3. This E-Gift Card is redeemable only on the Myntra marketplace platform i.e. www.myntra.com and the Myntra Mobile APP and can be used on or before 31/01/2023.

  4. This E - Gift Card cannot be used to purchase other gift cards.

  5. Multiple E- Gift Cards cannot be redeemed in a single order. E -Gift Cards cannot be redeemed for Cash or Credit and cannot be reloaded.

  6. In cases where the order is cancelled, the E- Gift Card amount shall be refunded to the source E-Gift Card. The E - Gift Card amount shall not be refunded to the user's cashback account.

  7. The balance amount, if any, of the cost of the item being purchased by the Customer, after the discount has been availed, will have to be paid by the Customer at the time of purchase. If the order value exceeds the E -Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking/Cash on Delivery.

  8. Extra Taxes may apply in addition to the unit sale price on certain products, but the final inclusive price will not exceed the 'M.R.P.'

  9. All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the offer shall be borne solely by the Customer.

  10. If the order value is less than the amount of the E - Gift Card, the outstanding balance (after deduction of order value) will reflect under the same E -Gift Card and can be used for subsequent transactions.

  11. Gift Cards can be redeemed by selecting the payment mode as Gift Card.

  12. The customer is solely responsible for the safety and security of the E -Gift Cards. Nestle India Ltd. / myntra.com / Qwikcilver Solutions Pvt. Ltd. / Premier Sales Promotions Pvt. Ltd. are not responsible for any acts of omission or commission if Gift Card is lost, stolen or used without permission.

  13. Once the E - Gift Card has been sent to the customer, then the customers are bound to protect the E-Gift Card PIN or E -Gift Card number. In the event of any misuse of E -Gift Card due to loss of any such confidential details due to the fault of the purchaser/customer,  Nestle India Limited/ Premier Sales Promotions Pvt. Ltd., Myntra.com/Qwikcilver Solutions Pvt. Ltd. shall not be held responsible for the same and no refund can be issued against such E -Gift Cards.

  14. Nestle India Ltd. / Myntra.com/ Qwikcilver Solutions / Premier Sales Promotions Pvt. Ltd. assume no responsibility for the products purchased using the E - Gift Card and any liability thereof is expressly disclaimed. Product warranty shall be regulated by the terms and conditions mentioned on the warranty card of respective products.

  15. Validity of E - Gift Card cannot be extended, new E - Gift Card will not be provided against the expired/unused E - Gift Cards.

  16. Qwikcilver / Myntra reserves the right to cancel the E - Gift Card if the same have been found to be purchased with fraudulent means and/or the beneficiary/Know Your Customer ("KYC") details as per RBI Guidelines are found to be incorrect/insufficient. In such cases, the funds shall be credited back to the same source from where these were received.

  17. You agree and understand that E - Gift Cards are a pre-paid payment Instrument subjected to regulations by RBI. Under the RBI guidelines, Myntra/Qwikcilver Solutions Pvt. Ltd. may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities. Myntra/ Qwikcilver Solutions Pvt. Ltd. may contact the purchaser/redeemer of the Gift Card for any such information.

  18. Myntra along with its sellers reserves the right to change the terms and conditions of the E-Gift Card, including extending, withdrawing, or discontinuing the same without notice, at its sole discretion.

  19. All orders would be subject to availability at the time of purchase and will be governed by the standard terms and conditions on myntra.com. In case of return of the purchased item, please refer to the "Return Policy" on our website or call Myntra Customer Care.

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